Refund policy
Return & Exchange Policy – Kadamo
At Kadamo, we aim to deliver premium quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
🔁 Returns & Exchanges
- Products can be returned or exchanged within 7 days of delivery
- Items must be unused, unworn, and in original packaging with tags intact
- Returns are only accepted if the product is in resellable condition
❌ Non-Returnable Items
- Used or worn products
- Damaged items (not caused during delivery)
- Products without original packaging
🔄 Exchange Policy
- We offer size exchange (subject to availability)
- Exchange requests must be raised within 7 days
💸 Refund Policy
- Refunds are processed after quality check
- Amount will be credited to original payment method
- Refund timeline: 5–7 working days
🚚 Return Shipping
- In case of damaged or wrong product → Free return
- In case of size issue or preference → Return shipping may be chargeable
⚡ Order Cancellation
- Orders can be cancelled before dispatch
- Once shipped, cancellation is not possible
📩 How to Request Return
- Contact us at: support@kadamo.in
- Share Order ID + product images
- Our team will assist you within 24–48 hours
🔥 Important Note
Kadamo reserves the right to reject returns if the product does not meet the above conditions.
Thank you for shopping with Kadamo.